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If you would like to make a booking right away, please click the button above to be taken to our Booking.com page.
If you are interested in making a booking at Swarna Mandapa but have some questions first, please contact us using the form below.
Please Note;
Swarna Mandapa is a Self Catered Holiday Home, where the entire house is booked based upon Single party bookings only. Bachelor/Hens parties are not permitted, neither are group parties, or weddings without prior approval.
Following are the terms of agreement regarding the rental of Swarna Mandapa which is owned and operated by PT Bali Stay Happy.
1.Self-catered accommodation
The property will be presented in a clean and tidy condition and is to be left in a similar condition. The property is self-catering. No additional services are offered during your stay except by prior arrangement.
Guests are responsible for cleaning all utensils, and equipment and packing rubbish prior to departure. We will dispose of your rubbish.
2. Linen Supplies
All linens are supplied, unless otherwise stipulated.
3. Nature of the property
The property is fully furnished with everything required for holiday rental.
4.Maximum Occupancy
The lessee will ensure that the number of persons occupying the house is under no circumstances to exceed the numbers stipulated in your booking confirmation.Failure to abide by this could see your tenancy terminated with no refund for the outstanding nights booked.
5. Damage, breakages and additional cleaning
Any breakages, additional cleaning, additional rubbish removal or damage caused by your negligence, whether deliberate or accidental, during the rental period will be your sole responsibility. Should damage or breakage occur, items go missing, or repairs need to be carried out then you will be fully responsible for the total cost of restoration to the original condition as at the date of the commencement of your rental period.
Any damage or breakages should be reported to PT. Bali Stay Happy from, prior to departure.
Damages, breakages, repair charges, additional cleaning charges and excess rubbish removal charges will be charged to the authorized credit card supplied.
You hereby authorize PT Bali Stay Happy to charge for repairs or replacements under this agreement, and balance payments as per clause 1. of the Confirmation and Cancellation Policy.
6. Indemnity for Property Damage
The Guest agrees to indemnify and hold harmless PT. Bali Stay Happy from and against any and all claims, damages, losses, and expenses, including but not limited to legal fees, arising out of or resulting from any damage to the property caused by the Guest or their invitees. The Guest shall be responsible for the cost of repairs or replacements necessary to restore the property to its original condition. In the event of damage, the Guest agrees to notify the Property Manager immediately and to cooperate fully in the resolution of the matter. The Property Owner reserves the right to charge the Guest's credit card for any damages not covered by the security deposit.
7. Default and Declined Transactions
In the event of a declined credit card transaction or failure to make payment within the specified time, the Guest shall be liable for all costs incurred by the Property Owner in recovering the outstanding amounts. These costs may include, but are not limited to, debt collection fees, court costs, legal fees, and any other disbursements related to the enforcement of this agreement. The Guest agrees to pay interest on overdue amounts at the rate of 2% per month until the outstanding balance is paid in full.
8. Indemnity for 3rd party actions
Neither PT. Bali Stay Happy nor its directors and/or its managers or employees either personally or in their capacity as managers/directors/ employees are responsible for any problems that may affect your holiday arising from acts outside of their control.
9. Noise levels
Swarna Mandapa is in a quiet local neighbourhood with many young families. We request that you respect the neighbours and keep noise to an acceptable level, especially at night time.
10. Arrival and departure times
These are to be strictly adhered to unless otherwise agreed to by prior arrangement.
11. No parties, events of functions
Please note that parties, weddings or functions are not permitted in any of the properties unless by prior agreement.
12. No pets
Unless by prior arrangement. If by prior arrangement a pet is permitted onto the property any damage or additional cleaning required as a consequence of the pet is payable by the guest.
11. No smoking
No smoking allowed in any of the indoor spaces. Please smoke outside.
12.Refunds
Should a refund be approved; payment can only be made into the credit card that was charged on Booking or the Bank account from which the funds were transferred (proof will be required).
14. Prohibited activities
Anything that is illegal in Indonesian law. If you are found to be committing any illegal or prohibited acts at the property you will be asked to leave immediately and no refund will be given. You may also be responsible for any specialist cleaning or maintenance required as a consequence of your activity. Prohibited activities include, but are not limited to the following:
Illicit drugs: Illegal or restricted drugs such as opium, opiates, opioids, coca and cocaine, amphetamine-type stimulants, central nervous system depressants and hallucinogens shouldn’t be present or used at a property unless prescribed by a physician for a medical condition.
Drug production or manufacturing: a property must not be used to produce or manufacture illegal drugs from raw materials and/or plants.
Drug cultivation: a property must not be used for raising or growing plants from which illegal drugs are refined.
Drug distribution: a property should not be used to sell, gift, traffic or distribute drugs including cannabis.
15. Force Majeure
In events such as war, terrorism, severe weather events, plagues or epidemics -- where the term epidemic, or pandemic includes Covid-19 -- where the guest is unable to travel due to an act of government*:
If you are outside of your cancellation window, you will not be eligible for any compensation, including date changes or credits. We strongly advise that you acquire a travel insurance policy that covers you in such an eventuality.
Date changes, credits and refunds are offered at the sole discretion of the property owner.
*An act of government will have occurred where a regional or national government body has imposed travel restrictions, quarantines, trade embargoes, or has closed borders, preventing you from completing your journey.
Travel advisories issued by government agencies do not constitute an act of government. Decisions to cancel or terminate travel services by individual companies (i.e. flight or ferry cancellations) do not constitute an act of government
PT.Bali Stay Happy must be instructed in writing prior to the arrival date of any government restrictions that prevent a guest from completing their stay.